Moving a candidate to a different stage can affect active scheduling workflows.
The Candidate Was Moved Out of the Scheduling Stage
Scheduling only continues while the candidate remains in the appropriate workflow stage.
If the candidate is moved to another stage, active scheduling may stop automatically.
Scheduling Was Cancelled During the Move
Certain workflow actions may cancel or interrupt an existing scheduling request.
Review the candidate's activity history to determine whether scheduling was cancelled as part of the workflow transition.
The Candidate Requires a New Scheduling Request
After a candidate is moved, a new scheduling invitation may be required.
Verify whether a new scheduling action needs to be initiated.
Workflow Configuration Behavior
Some workflow configurations intentionally stop scheduling when candidates are moved between stages.
Review your workflow settings to confirm the expected behavior.
Prevention Tip: Always make interview updates through Scheduling rather than Outlook or Microsoft Teams Calendar. This helps ensure interview availability, notifications, and workflow activity remain synchronized.
Still Need Help?
Contact Support and provide:
- Job name
- Candidate name
- Previous candidate stage
- New candidate stage
- Approximate date and time the candidate was moved